Evaluating Perception of Delhi Government School Teachers towards the DIKSHA Platform: A TAM-Based Analysis

Abstract

The Digital Infrastructure for Knowledge Sharing (DIKSHA) platform was launched by the Government of India to enhance the nationwide accessibility to educational content through digital means. By employing a descriptive research design, this study explores the perceptions of Delhi government school teachers regarding the DIKSHA platform using the Technology Acceptance Model (TAM). A total of 71 teachers were randomly selected from three regions in Delhi, and data were collected through a validated Likert-scale questionnaire. Findings revealed that teachers’ engagement with the DIKSHA platform is hindered by various challenges, such as familiarity with the platform, infrequent usage, and accessibility of the training content. Correlation analysis showed that Perceived Usefulness, Perceived Ease of Use, Attitude and Behavioural Intention significantly predict the actual usage of the DIKSHA Platform among the teachers. Further analysis revealed that teachers with greater familiarity with the platform exhibited a moderate positive inclination towards its usefulness in classrooms. While those with more frequent usage demonstrated a stronger perception of its usefulness in classrooms. The study has its limitations regarding sample size, limited variables and geographical location. This study offers implications for various stakeholders in improving the adoption and utilization of the DIKSHA platform among school teachers.